Terms and Conditions for Purchases in the Online Store

1. General

  1. The online store is operated by Luckett Farm .

  2. Business registration number (if applicable):

  3. Business address: Luckett Farm Knowstone South Molton Devon EX36 4RS.

  4. Contact details for support and inquiries: info@luckettfarm.co.uk.

  5. Access to and use of the store constitutes acceptance of these terms and conditions.

2. Definitions

●      Seller – (as defined above).

●      Buyer – The guest or user purchasing products or services through the store.

●      Product/Service – Any physical or digital item, or services offered by the Seller.

3. Ordering Process

  1. The Buyer selects the desired products and adds them to the shopping cart.

  2. The order is completed once the Buyer provides the required details and full payment.

  3. The Seller reserves the right to approve or decline any order for any reason, including lack of stock or payment issues.

4. Prices and Payments

  1. Prices displayed in the store are denominated in GBP / Local currency.

  2. Prices include VAT .

  3. Payment method: Debit Card, Credit Card, cash or Bank transfer only.

  4. In the event of a pricing error or technical issue, the Seller reserves the right to cancel the transaction.

5. Delivery and Shipping

  1. Delivery method(s): XXXX (e.g., pickup at property, courier, shipping service).

  2. Estimated delivery time: XXXX (number of business days).

  3. Delivery area: XXXX (local / worldwide / specify regions).

  4. In case of delay, the Buyer will be notified.

6. Cancellations and Refunds

  1. Cancellation policy: The Buyer may cancel the order within XXXX (number of days) from the date of purchase, unless otherwise required by local law.

  2. Refunds will be processed within XXXX (number of business days) using the same credit card used for purchase, unless agreed otherwise.

  3. Return shipping costs (if applicable) will be borne by XXXX (Seller/Buyer).

  4. Exceptions: Certain products (e.g., perishable goods, personalized products, digital content after download) may not be eligible for return – XXXX (list products/services not eligible).


7. Responsibility and Service

  1. Warranty period (if applicable): XXXX (number of months / no warranty).

  2. The Seller is responsible only for defects in the product/service supplied.

  3. The Seller shall not be liable for indirect damages, loss of profits, or inconvenience caused to the Buyer.

8. Privacy and Data Protection

  1. The Seller will use Buyer’s personal data solely for order processing.

  2. Data retention period: XXXX (e.g., 12 months / until required for legal compliance).

  3. The Seller complies with XXXX (GDPR / CCPA / local privacy law).

  4. Contact for privacy inquiries: XXXX (email/phone).

9. Governing Law and Jurisdiction

  1. These terms are governed by the laws of XXXX (country/state).

  2. Exclusive jurisdiction is vested in the courts of XXXX (city/country).